ENFACT Email Example
From: eNFACT Notifications [mailto:email@example.com]
Sent: Thursday, January 26, 2012 11:34 AM
Subject: eNFACT Case #29018
To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.
An eNFACT Case was generated for the cardholder below:
Transaction 1 Information:
A charge on 10/23/2011 in the amount of $438.09 in ITALY Transaction Score: 981
Transaction 2 Information:
A charge on 10/23/2011 in the amount of $513.14 in ITALY Transaction Score: 918
Transaction 3 Information:
A charge on 10/22/2011 in the amount of $0.02 at O RANCH Transaction Score: 37
The eNFACT Case is generated when a suspect transaction is detected. If this transaction was not initiated by you as the credit card holder please follow the steps as shown at: http://www.efactnotify.com/
Please be sure to complete the Case Resolution Notification (CRN) Form at (http://www.efactnotify.com/).
If you have any questions, or would like additional information pertaining to this eNFACT Case, please contact the Card Processing Center at 800-262-2024.