Contact AmeriCU

1916 Black River Boulevard
Rome, NY 13440
Phone: 800.388.2000
Fax: 315.339.2069

Member Service Center

800.388.2000
Fax: 315.356.3350
TeleLink: 800.232.4330 or 315.337.4373
Email: support@americu.org NOTE: This email address is NOT secure. Please do NOT send any sensitive personal or account information to this address. Instead, please login to your online banking account and click on SUPPORT (in the top right navigation bar) then select CONTACT US to send a secure communication.

Shared Service Centers

With access to over 6,700 locations nationwide, the CU Service Centers Shared Branching Network makes it easy to access your accounts (and your money) on the go! To find a shared branching location, click here or download the Credit Union Shared Branching app from Google Play or the App Store.

Mortgage Payments

P.O. Box 4227
Rome, NY 13442-4227

Mortgage – Error Resolution and Request for Information

315.356.3450
800.388.2000, ext. 3450

AmeriCU Credit Union
Attn: Mortgage Servicing
231 Hill Rd.
Rome, NY 13441

Loan Payments

P.O. Box 4179
Rome, NY 13442-4179

Credit Card Payments

P.O. Box 37603
Philadelphia, PA 19101-0603

Credit Card Overnight Payments Payment Processing

560 Carillon Parkway
St. Petersburg, FL 33716

Insurance, Investment and Retirement Services

231 Hill Road
Rome, NY 13441
800.352.9699
Fax: 315.356.3141
Email: services@americu.org

Collections

315.356.3111
866.263.7428
Fax: 315.356.3324
Monday-Thursday: 8AM-7PM
Friday: 8AM-5PM
Saturday: 9AM-12PM

ClearPoint Credit Counseling Solutions
Shared Service Centers
AmeriCU Holiday Closing Schedule