Click on the link below for the latest COVID-19 updates from AmeriCU, including safety restrictions for each of our Financial Centers. Due to limited lobby access, drive-thru traffic has increased. We encourage members to avoid the line by taking advantage of our Big Blue Kiosks, as well as our online and mobile banking for your transactions. Our Member Service Center is available at 800.388.2000, 24 hours a day, 7 days a week. More information about AmeriCU and COVID-19
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NOTIFICATION: All applicable tax forms will be mailed out to members no later than January 31st and will also be available in online banking on this date.
NOTIFICATION: Due to high call volumes, please expect longer than usual delays when contacting our Member Service Center. For Financial Center updates or more information on stimulus funds refer to our COVID-19 page or the IRS website.
ALERT: For the safety of our members and employees, the Cicero Financial Center is temporarily closed due to COVID-19. We will re-open as soon as possible. If you need assistance, please contact our Member Service Center at 1.800.388.2000. Please visit our COVID-19 page for more information.
ALERT: Due to the recent rise in COVID-19 cases, we have limited lobby access to the Lowville AmeriCU Financial Center. AmeriCU employees will be available to assist members by appointment only. ATMs and Kiosks will remain operational and we encourage members to utilize our Online + Mobile Banking. Please visit our COVID-19 page for more information.
ALERT: We are currently experiencing issues with our phone lines due to unusually high call volumes. We are working to resolve this issue as quickly as possible. Pease visit our COVID-19 page or the IRS website for more information on stimulus funds.
NOTIFICATION: Due to high call volumes, please expect longer than usual delays when contacting our Member Service Center. Refer to our COVID-19 Page or the IRS website for more information on stimulus funds.
NOTIFICATION: AmeriCU’s Financial Centers and offices will close at 1PM on Thursday, December 31 and will remain closed on Friday, January 1 and Saturday, January 2 for the New Year holiday. Regular business hours will resume on Monday, January 4.
NOTIFICATION: AmeriCU’s Financial Centers and offices will close at 1PM on Thursday, December 24. We will be closed on Friday, December 25 and Saturday, December 26 for the Christmas holiday. Regular business hours will resume on Monday, December 28.
NOTIFICATION: Due to COVID-19 precautions, our financial centers in Oneida County, Onondaga County and Auburn have limited lobby access. Visit our COVID-19 page for details.
NOTIFICATION: Special Message about the Coronavirus COVID-19: Thank you for your membership. In light of ongoing concerns about the Coronavirus COVID-19, AmeriCU has taken measures to ensure the health and safety of our members and employees and has made plans to ensure that we can continue to provide financial services to all our members.
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