Please Note: Due to high call volume, we encourage you to use one of our digital channels available. Visit our Contact Us page to connect.
Attention Legacy Mountain Valley Members: Important updates regarding the merger are now available. Please visit our Merger Information Page for details. 
We’re excited about the opportunities this merger brings and hope your transition has been smooth. As an AmeriCU member, you now have access to a full range of products and services to help you and your family achieve financial success.
All Mountain Valley accounts automatically converted to comparable AmeriCU accounts — no action is needed! You still have your favorite Savings, Checking, Share Certificates, and Money Market accounts, now with enhanced perks and features.
Good news: all Mountain Valley loans converted seamlessly to AmeriCU loans with the same rates, terms, and payments. You don’t need to lift a finger!
Your favorite Mountain Valley branches aren’t going anywhere — they’re becoming AmeriCU Financial Centers!
New Hours starting December 1:
During this transition, call and branch traffic may be higher than usual. For the fastest service, please use our digital options whenever possible:
•You can activate and start using your new AmeriCU debit card right away.
Your existing Mountain Valley debit card will continue to work during this transition period, but we recommend activating your new card as soon as possible to avoid any future disruptions.
*Please note: Mountain Valley Debit Cards may incur posting delays and we recommend activating your new AmeriCU Debit Card as soon as possible.
• If you haven’t received your new card:
You can get one instantly at either our Peru or AuSable Forks Financial Centers.
• If you received your card but can’t activate it:
This is likely due to outdated information in our system. Please contact us so we can update your information and activate your card(s):
AmeriCU’s Online & Mobile Banking is ready for you!
You can now enroll and start using AmeriCU’s Online and Mobile Banking platform.
How to Get Started:
Important Reminders:
Need Help?
Please complete some Important Action Items:
New debit cards can be instantly issued at our Peru Financial Center or AuSable Forks Financial Center.
Your personal information might not be updated in the system – please contact us by:
*Please note: your existing Mountain Valley Debit Card will continue to work during this transition for a period of time, but we do encourage you to activate your new AmeriCU card as soon as possible to avoid service disruptions.
Your existing Mountain Valley debit card will remain active during this transition, though we recommend activating and using your new AmeriCU Debit Card as soon as possible to avoid any disruption.
As with your debit card, your personal checks will still clear during this transaction. You can order checks by calling Deluxe directly at 1.877.838.5287 and using your new AmeriCU checking account information provided in this letter or contact an AmeriCU representative for assistance at www.AmeriCU.org or 800.388.2000. AmeriCU will reimburse the cost for your first book of new checks.
Any existing automatic payments will still clear during this transition window, but we recommend taking this time to adjust all automatic payments to your new account numbers to avoid any potential issues.
Yes, you will need to update your direct deposit information with your employer, though any existing deposits will still post and be accessible during this transition period. If you need assistance please contact us by phone 315.356.300 and select option 2 for the merger queue. Email, [email protected] or use or Live Chat feature on www.americu.org by clicking “Let’s Connect” in the lower right-hand corner.
You can also send this form to your employer to ease the process. (Direct Deposit gets you paid one day earlier!)
Yes, you will need to update your direct deposit information with Social Security if you receive benefits.
*Please note: any existing deposits will still post and be accessible during this transition period.
SSI Direct Deposit information can be updated online – please use this resource to do so.
Yes you will have new account numbers at AmeriCU. You can find both our AmeriCU routing number and your new account numbers in Online & Mobile Banking.
How to Get Started:
Yes. During this transition period and ATM downtime, AmeriCU will automatically be reimbursing any incurred late fees or foreign ATM fees.
Please note: AmeriCU is a part of the CO-OP network comprised of more than 30,000 fee-free ATMs. Locate these here.
Questions? Click the ‘Let’s Connect’ button in the bottom right-hand corner to get started!
Alina Decker, a professional with more than 15 years of experience has been promoted to Financial Center Manager at AmeriCU’s Auburn branch.
Clarkson University proudly hosts a Volunteer First Responder Appreciation Game at a home Golden Knights hockey matchup.
In today’s fast-paced digital world, managing personal finances has become more complex—and more critical—than ever.
