Alert: Please ensure that you are only accessing our services through our official website: https://www.AmeriCU.org or https://www.MyAmeriCU.org for online banking. Be cautious of websites that may appear similar to ours as phishing attempts targeting financial institutions are on the rise.
Who’s that new voice? It’s SAM! Available 24/7 to chat with on our website, SAM will soon be available when you call AmeriCU, day or night. Like the Live Chat feature, SAM can answer any general questions you may have and can also help you bank over the phone, decreasing your wait time and improving the overall member experience when calling in. And as always, if you need more support than SAM can offer, he’ll connect you with an AmeriCU representative during business hours who can help with all your banking needs.
When you connect with SAM by phone, you can get additional account information and perform transactions without the need to talk to an AmeriCU representative! Combining AmeriCU’s former TeleLink service with our current phone menu, you can now:
No, Voice Banking will seamlessly replace AmeriCU’s former TeleLink service. If you dial the former TeleLink numbers for access, you will be redirected to Voice Banking.
Instead of dialing in your transaction request like the former TeleLink service, you’ll now be able to verbally announce the transaction you’d like to perform. You can say things like “transfer money” or “make a loan payment”.
All you need is the account number and PIN (or access code) to connect with any accounts associated with your social security number (SSN) or Tax ID.
Voice Banking will be available 24/7 when you call 800.388.2000.
Absolutely! If you are not looking for answers to general questions and/or do not wish to perform banking via voice, we’ll transfer you to a Live Agent during business hours to help you perform your transactions via your preferred method.
No, you’ll perform your transactions via voice command when prompted.
Here, you can do nearly anything virtually that you can do inside one of our financial centers, including talking with a live member of our team! It’s convenient, easy, and available wherever you go.
Take a look at some exciting things happening at AmeriCU and in our local community!
Access your accounts from your desktop or mobile device, without ever having to visit a Financial Center, and take advantage of a variety of eServices.
Questions? Click the ‘Let’s Connect’ button in the bottom right-hand corner to get started!
As consumers continue to adapt to rising costs of living and shifting financial priorities, many are increasingly looking for ways to grow their money without sacrificing access to their funds. In response, AmeriCU Credit Union has introduced a new High-Rate Money Market Account designed to offer both competitive returns and liquidity.
AmeriCU Credit Union proudly partnered with the Syracuse Mets to launch the AmeriCU Most Improved Student Program, celebrating student growth with on‑field recognition and a memorable ballpark experience.
Teaching kids to budget is like teaching them how to ride a bike. You could be as involved as you’d like, or you could let them learn on their own. One way or another, your kids will create their own financial habits just like they could learn to ride a bike eventually.
