AmeriCU Holiday Closure Notice: AmeriCU will be closed on Saturday, September 5th, and Monday, September 7th in observance of Labor Day. You can still access your accounts anytime through Online & Mobile Banking, Use our surcharge-free ATM Network and Interactive ATMs, and Get support by visiting americu.org and clicking “Let’s Connect” in the bottom right corner. Thank you for being a valued member!
Who’s that new voice? It’s SAM! Available 24/7 to chat with on our website, SAM will soon be available when you call AmeriCU, day or night. Like the Live Chat feature, SAM can answer any general questions you may have and can also help you bank over the phone, decreasing your wait time and improving the overall member experience when calling in. And as always, if you need more support than SAM can offer, he’ll connect you with an AmeriCU representative during business hours who can help with all your banking needs.
When you connect with SAM by phone, you can get additional account information and perform transactions without the need to talk to an AmeriCU representative! Combining AmeriCU’s former TeleLink service with our current phone menu, you can now:
No, Voice Banking will seamlessly replace AmeriCU’s former TeleLink service. If you dial the former TeleLink numbers for access, you will be redirected to Voice Banking.
Instead of dialing in your transaction request like the former TeleLink service, you’ll now be able to verbally announce the transaction you’d like to perform. You can say things like “transfer money” or “make a loan payment”.
All you need is the account number and PIN (or access code) to connect with any accounts associated with your social security number (SSN) or Tax ID.
Voice Banking will be available 24/7 when you call 800.388.2000.
Absolutely! If you are not looking for answers to general questions and/or do not wish to perform banking via voice, we’ll transfer you to a Live Agent during business hours to help you perform your transactions via your preferred method.
No, you’ll perform your transactions via voice command when prompted.
Here, you can do nearly anything virtually that you can do inside one of our financial centers, including talking with a live member of our team! It’s convenient, easy, and available wherever you go.
Take a look at some exciting things happening at AmeriCU and in our local community!
Access your accounts from your desktop or mobile device, without ever having to visit a Financial Center, and take advantage of a variety of eServices.
Questions? Click the ‘Let’s Connect’ button in the bottom right-hand corner to get started!
AmeriCU Credit Union has been recognized by American Banker as one of the Best Credit Unions to Work For in 2026, ranking 17th nationwide. This marks the fourth consecutive year receiving this honor and reflects AmeriCU’s dedication and commitment to building a people-first workplace.
The Commemoration of the Battle of Plattsburgh is a multi-day, family-friendly festival held in Plattsburgh, NY, that brings history to life through reenactments, parades, live music, and interactive demonstrations. Attendees can experience everything from musket and cannon reenactments to historical exhibits, food vendors, and a vibrant community parade celebrating the pivotal 1814 battle.
This course teaches the fundamentals of creating and managing a budget so you can better understand your income, expenses, and spending habits. By applying these budgeting strategies to back-to-school shopping, you can maximize your money and stay on track with your financial goals.
