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Contact Us

1916 Black River Boulevard
Rome, NY 13440
Fax: 315.339.2069

Member Service Center

Fax: 315.356.3350
TeleLink: 800.232.4330 or 315.337.4373

NOTE: This email address is NOT secure. Please do NOT send any sensitive personal or account information to this address. Instead, please login to your online banking account and click on SUPPORT (in the top right navigation bar) then select CONTACT US to send a secure communication.

Shared Service Centers

Shared Service Centers

Mortgage Payments

PO Box 4227
Rome, NY 13442-4227

Mortgage - Error Resolution and Request for Information

800.388.2000, ext. 3450

AmeriCU Credit Union
Attn: Mortgage Servicing
231 Hill Rd
Rome, NY 13441

Loan Payments

PO Box 4179
Rome, NY 13442-4179

Credit Card Payments

PO Box 37603
Philadelphia, PA 19101-0603

Credit Card Overnight Payments Payment Processing

560 Carillon Parkway
St. Petersburg, FL 33716

Insurance, Investment and Retirement Services

231 Hill Road
Rome, NY 13441
Fax: 315.356.3141


Fax: 315.356.3324

Monday-Thursday: 8AM-7PM
Friday: 8AM-5PM
Saturday: 9AM-12PM

ClearPoint Credit Counseling Solutions
Shared Service Centers
AmeriCU Holiday Closing Schedule