Interactive Teller Machines (ITMs)
Interactive ATMs are Here!
An Interactive Teller Machine, or ITM, looks and operates as an ATM, with added functionality- including the option to chat directly with an AmeriCU representative, and perform virtually any transaction as if you were right at the teller line! Bank at your convenience with the flexibility of an ITM. Live Tellers provide extended service to our members outside of traditional banking hours – they’re available Monday – Friday from 9 AM – 5 PM, and on Saturdays from 9 AM – 12 PM.
Services offered at the ITMs include:
- Making loan payments
- Cashing checks
- Deposit up to 50 checks and 200 bills
- Transfer funds between accounts
- Withdraw cash in a variety of denominations
- Cardless transactions, all with enhanced authentication.
Soon, Drive Thru tubes will be replaced with ITMs at all of our Financial Center locations – but that doesn’t mean you need to step inside to conduct your transactions! Before you insert you card you can click the “Talk to Teller” button on screen and a live representative can assist you with any transaction you’d typically complete in the teller line! You can speak aloud to the Teller, or if you wish pick up the attached phone for some additional privacy.
NOTE: AmeriCU Interactive ATMs will display all accounts associated with your social security number (SSN), including primary and joint accounts. Not to worry! Your primary savings and checking account associated with your debit card will always display first. Just something to note when you’re performing a transaction! Questions? Let’s connect! Call 800.388.2000 or send us a message using the Chat feature below.
ITM How To's
Our How-To videos below are great resources for learning how to complete various transactions with an ITM.